Dear Blog Readers,
We have become the kind of blogger we never wanted to be — the kind who has a "read our blog" button on our website but the newest post is months old. We blame Facebook for this — it's so much easier to write something there and we seem to have more followers there than we did here on the blog. Still, we can't quite bring ourselves to give it up altogether yet — so instead, we're posting this little note to explain our lack of current entries. Please do check out our facebook page, we think it's fun, if not quite as long form.
sincerely, the Joie de Blogger.

Friday, October 1, 2010

Joie Wants to Know #2

Why would a company put a large sticky label on a pen? A label that covers a third of the pen? A cute pen, a cow pen, the kind of pen someone will buy for someone else for a gift? Since so many of our customers are buying gifts, we try to take ugly labels off in advance of gift wrapping and just in general. to make a nicer presentation. So we started taking - or trying to take - the labels off these pens. Fifteen minutes of concentrated effort and the three pens we tried all had lots of little pieces of label and sticky stuff still clinging to them. What about just leaving the labels on and letting the "end-user" deal with it? We won't say that thought hasn't occurred to us but it just doesn't seem right. And could also lead to one of our customers asking us to remove the label before we wrapped it and us having to admit that - we can't. We have returned items to companies before for this reason . . . and I think we will be returning those cows. We hope they're just a bad bunch. Ahhhhhhhh - these are the little things that can drive you crazy!

1 comment:

  1. I recently bought a book that had a price sticker like that on the back. The sticker came off easily enough, but the adhesive won't, and now, whatever is under/next to the sticks to the adhesive. I've tried sponging it off, scraping it off . . . so I applaud your deicision to return such merchandise until they get their sticky stuff right.

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