ARRR !

No, I'm not practicing for the upcoming International Talk Like a Pirate Day - though that day is tomorrow and it can't hurt to get a few good Arrrs in the day before. No, my ARRR is really more of an ARRRGH. My telephone rang at 9 am this morning. I was drinking coffee and reading the Sunday papers and thought who can that be? It was a bit early for a friend to call. Family emergency? Someone with really good news? An invitation to a delicious brunch? Nope - it was Earthlink's financial office, calling to find out why they had not received Joie de Vivre's check for $40 that was due on Friday. As it happens, that check had been mailed out. But even if it hadn't - Joie de Vivre has had an Earthlink account for over 5 years. Our account has never been more than a few days - that's days - not months - in arrears - and our monthly bill is never more than $40. I could not believe they would call me at my house at 9 am on Sunday about this. And Earthlink is another one of those companies that if you are having a problem with their service, you can spend hours and hours and hours just trying to get through to a human being who can actually help you. Perhaps they should be taking the money they spend hiring people to harass accounts in good standing in their homes and switch those funds and people to their customer service account. Just saying . . . .