The Two Faces Of Joie - or Both Sides Now!

Last Sunday a youngish man wandered into the store.  If anyone else was there when he entered, they left soon after so he was alone with me.  When I eventually told him to let me know if he had any questions or needed my assistance, he said he had recently moved to the area and was just browsing; out and about on a beautiful afternoon.  I told him what I tell everyone, that we are happy to interact with browsers - we don't only want to talk to people who express an intention to buy something.  Then, I went back to whatever I was doing, and he kept looking around - for quite awhile, actually. We spoke occasionally. After he had been there for maybe an hour, he started to pick up some items and make a little pile at the desk.  Then other customers started coming in and within minutes, all the sound machines seemed to be going, the pickle was yodeling, perhaps the penguin race was on.  As he prepared to check out I told him he had really seen the store in each extreme - quiet and peaceful, and cheerfully, noisily chaotic!  It's really true - the atmosphere here can go from zero to 60 very quickly.  Luckily, he seemed to tolerate both - as do we all.  Okay - if not all - I have seen people quite unnerved by being the only customer - and I have seen people walk out when it gets too lively. (aka noisy).  Anyway, I thought he had received quite the perfect introduction to Joie!