Oh .. .. from Joie de Vivre? Hi !

We carry a lot of different items here at Joie de Vivre. It's a lot to keep track of, and we are thus almost always out of some of said items. And of course, as the laws of the universe would have it, as soon as you are out of something is the time that a customer walks in and asks for it. This is all a rather long winded way of saying that we wind up taking customers names and phone numbers and calling them when an item comes in. We can email too of course, but a lot of people just give us their phone number. Depending on what it is, the item wanted may return in a few days, a few weeks, or even a few months, but no matter how long, we will still call. And I've noticed something over the last five or ten years. Most people are not friendly these days when they answer the phone. Many could almost be described as hostile, their hello conveying something along the lines of "who are you and you better have an excellent reason for bothering me!" When I identify myself as calling from Joie about an item they were interested in, their tone changes to normal friendly human being. That's what getting hundreds of unsolicited sales calls will do to you - turn you unfriendly and suspicious, I guess. I understand, but it's kind of sad.