Joie . . . de Foie? ?

It's the busy holiday season, and we feel like we have about twenty more things to do than we can possibly do - every single hour. Naturally, this kind of chaos can result in mistakes; the incorrectly added sales slip, the invoice that winds up in the trash instead of the "to be paid" file, the item left out of a bag, the forgotten phone call - etc! The last few years, due to our website, we've also had a lot more internet sales to keep track of. This evening I got a call from a gentleman with a heavy French accent. He said he was having trouble with his computer, had placed an order with us, and wanted to know if we had shipped it, as he was unable to check online. I took his name, and asked him what the item he had ordered was. "A case of foie gras," he began, and I instantly realized, much to my relief, that we were innocent of all charges. There is a French food and housewares catalogue called Joie de Vivre, and people often find us when looking for them, because we are Joiedevivre.net. That name taken, they took FrenchSelections.com. but we are the first Joie de Vivre found when googling. I explained to the gentleman that he had the wrong Joie. "Well, can you give me their phone number?" he asked, "my computer is not working." I suggested perhaps he had a friend or acquaintance with a computer? He seemed a bit put out that we were not the Joie he wanted and I mentioned that I didn't even approve of foie gras. "I know, I know," he told me. "But I'm French," he continued, "and we eat everything." We said our goodbyes, and maybe twenty minutes later the phone rang. Someone else picked it up and I heard her telling someone - presumably the friend of said gentleman - to trying googling FrenchSelections.com. And so it goes. At least it wasn't our mistake. And, just to reassure you all, we will do anything to fix a mistake, never fear!