When a customer that you don't know at all asks you "How old do you think I am?" and she's a woman . . . and she has also just confided that she is joining an on-line dating service . . . decide how old you think she is . . . and then subtract five to ten years. No matter what. Otherwise, you may find yourself in the awkward position of guessing she is in, say, her fifties, only to find she is in her forties. Just a word of warning . . . make it easy on everyone and guess low !
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