Wednesday, September 7, 2011
Frustration Postscript - aka Google Part 2
Miracle of Miracles!! Joy in Joieville! We finally received an email from an actual person at Google today, (and are cynically wondering if the bad press in the New York Times prompted them to start dealing with these issues) Whatever the case, "Bryan" said that they were aware of the incorrect listing and would fix it. His exact words: "You should see the information appearing correctly within four weeks' time. If, in four weeks, you are still experiencing this problem, please respond to this email." Okay, I am happy that finally we got a response from an actual person. But it boggles my mind that it could take Google up to 4 weeks to fix two lines of text. Isn't the computer age supposed to make things . . . . you know . . . . happen faster?
I know what you mean, but you have to remember that Google is a huuuuge company with many things to do, and there are some more important things to do first than others, no offense though
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